Salad Update
I'd almost forgotten about my daughter's Christmas Eve salad, when she called to tell me she had received a reply from the salad company. They thanked her for writing, apologized for the inconvenience, explained how they strive for excellence, described their packaging process, stated they were glad she had notified them of her concern, and promised to use the information to work at making things better. Enclosed with this very nice letter, there were vouchers for three free bags of her choice of salad, and a few coupons for 55 cents off their products.
It's nice when a company comes through with good customer service.
I guess there's hope in the case of the faulty merchandise I mentioned the other day. Wouldn't it be great to have all companies stand behind their products? (I feel a sermon illustration coming on, here.....) Aren't you glad that when God "fixes" us, His work is guaranteed?
It's nice when a company comes through with good customer service.
I guess there's hope in the case of the faulty merchandise I mentioned the other day. Wouldn't it be great to have all companies stand behind their products? (I feel a sermon illustration coming on, here.....) Aren't you glad that when God "fixes" us, His work is guaranteed?
posted by Seeker @ 8:05 PM
5 Comments:
At 1/11/2006 11:12 PM,
Jim said…
I'm glad you can feed that poor little robin again. Did it stay around?
At 1/12/2006 10:01 AM,
Seeker said…
He's still here, and still singing!
At 1/12/2006 10:12 AM,
Ralph said…
Honestly in this day and age it is even amazing that they took the time to respond.
Ralph
At 1/12/2006 10:58 AM,
Whistle Britches said…
I sent an e-mail to a coffee company whose product I recently tried (8 0-clock) they sent me 2 1 dollar off coupons in the mail just for e-mailing them with a good comment. I may have just found my life's work!
At 1/12/2006 10:59 AM,
Whistle Britches said…
that's two 1 dollar off.
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